Kansas: Unemployment Insurance Technology Modernization

Kansas: Unemployment Insurance Technology Modernization

Topeka, KS (STL.News) Today, Governor Laura Kelly announced a major step forward in the effort to modernize the state’s Unemployment Insurance (UI) system at the Kansas Department of Labor (KDOL).  The agency issued its request for proposal (RFP) for modernizing the over 40-year-old computer system.

“When I learned that the previous Administration abandoned efforts to modernize the state’s unemployment computer system in 2011, I immediately tasked the agency with reviving its modernization plans,” said Governor Laura Kelly.  “Unfortunately, the pandemic hit, and the antiquated technology was unable to keep up with the record volume of claims.  Today, we are taking a major step in fixing our broken system.  We will finish what other Administrations’ failed to do.”

Prior to the pandemic, at Governor Kelly’s direction, KDOL staff traveled to states that had modernized their unemployment systems to learn from them how Kansas could build a system that would more efficiently serve claimants and businesses.  In the past year, the agency has dedicated a specialized team to complete and expedite the modernization plan, incorporating the findings and best practices from these states.

“The RFP process is the next major step in our effort to modernize,” said Secretary Amber Shultz. 

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